A New Era for Social Work – Streamlined, Empathetic, Effective
Imagine you’re a social worker, facing a mountain of paperwork with only minutes left in your day for real human connection. Or, think about the person on the other side of the desk, reliving trauma in an endless cycle of probing questions—feeling like a case number, not a person.
Enter Transform: The Digital Assistant Built for Change
Transform is here to change this reality. It’s designed to simplify, humanize, and empower the relationship between case workers and those they serve. Created by a team who understands social service challenges, Transform helps you ditch the outdated tools, reduce the paperwork grind, and focus on what really matters—people.
Trusted by Leading Organizations in Social Services
How is Transform Different from Typical Case Management Software?
From Interrogation to Conversation
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Transform helps social workers approach data collection with respect. The tool facilitates genuine conversations instead of invasive questioning. Now, instead of interrogating, social workers can engage.
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Answer questions together on a smartphone or tablet, building trust and easing the discomfort of traditional intake. Create a supportive environment anywhere, from an office to a coffee shop.
Simplified Referrals and Goal Tracking
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No more repeating the story to multiple agencies. With Transform, relevant information flows seamlessly to other agencies, supporting clients through a cohesive network.
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Transform uses the LifeWorks Self-Sufficiency Matrix, turning goals into measurable steps. For example, social workers and clients can monitor progress toward housing security, financial stability, and more.
Omnichannel Communication – Connect Where They Are
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Whether through WhatsApp, text message, or email, communicate in their preferred channel and language. Imagine texting a client about a housing opportunity or sending support resources over text message.
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What should we know about the services you provide? Better descriptions result in more sales.
Empowering Ownership of Data
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Transform emphasizes client data ownership, empowering clients to control who has access to their personal information. This builds trust and ensures that data serves clients’ needs first, not reporting requirements.
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With Canadian data storage and adherence to privacy standards like GDPR and HIPAA, Transform offers the highest level of security and accessibility.
Motivation and Recognition for Frontline Workers
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See how many clients have achieved their goals through your support and celebrate these wins. Transform recognizes the effort of social workers with credentialing opportunities, like badges for expertise in areas such as eviction prevention.
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By cutting down time on repetitive tasks and allowing staff to focus on impactful interactions, Transform keeps social workers engaged and satisfied in their roles.
Here’s how it works
Transform was created with insight from over 100 social service agencies. It’s not just software "for" or "at" the sector—it’s software built by the sector, for the real challenges and goals of social service providers.
Join the Movement for Data Justice in Social Services
With early partners like the City of Edmonton and Canadian Mental Health Association (CMHA), Transform is already making a difference in our communities. We’re building a future where social workers can reclaim their time, focus on human connection, and foster data justice through technology that supports, not hinders.
Ready to see how Transform can empower your organization?
Edmonton AB, Mayor, Amarjeet Sohi
